Going back to our analogy, for Roaming & Interconnect we have definitely entered twilight, the road ahead has never been so difficult to see. Over the coming months and years things are only going to get more difficult to make sense of, and no I’m not talking about Covid-19. Every business faces multiple and simultaneous challenges be it an MNO or a vendor, and unless you have a clear understanding and insights on how these are interrelated and how they are going to impact your business, how would you even go about building a strategy?
When it comes to roaming the BAU (Business As Usual) era; the era where “this year you try to do exactly what you did last year but a bit better”, pretty much ended in 2019 with Covid. By the time we start to see travel recovery, the technology change with decommissioning, VoLTE, eSim, 5G amongst others will leave the roaming business unrecognisable.